TERMS AND CONDITIONS
Thank you for visiting EastSideButchers.com which is provided by KAG TRADING (S) Pte Ltd (The Company). This page states the terms and conditions (the “Terms” or the “Agreement”) under which you may use the website and make orders/purchases.
VARIATION OF TERMS AND CONDITIONS: The Company reserves the right to amend these Terms and Conditions in its sole discretion. It is the Customer’s responsibility to review the Terms and Conditions prior to submitting any order and The Company shall have no responsibility to notify the Customer of any changes to the Terms and Conditions.
Section 1. Use of Material
The contents of this website, including but not limited to text, software, photographs, graphics, illustrations, artwork, video, music, sound, names, logos, trademarks, service marks and other material (“Material”) are protected by copyright and other laws internationally. The Material includes both content owned or controlled by the Company and content owned or controlled by third parties and licensed to the Company. Logos of products and companies may be displayed on this website as an illustration or representative of what may be available to potential customers. These Logos remain the property of their respective owners and do not represent any form of affiliation with the Company.
The Company authorises you to view and download a single copy of the Material on the website solely for your personal, non-commercial use. You may not sell or modify the Material or reproduce, display, publicly perform, distribute, or otherwise use the Material in any way for any public or commercial purpose without the written permission of the Company. If you would like information about obtaining the Company’s permission to use any of the Material on your website, or link to us, please e-mail us. If you violate any of these Terms, your permission to use the Material automatically terminates and you must immediately destroy any copies you have made of the Material.
Section 2. No Warranties
The website and material are provided on an “as is” basis without any warranties of any kind, whether express or implied. The company and its suppliers, to the fullest extent permitted by law, disclaim all warranties, including but not limited to warranties of title, fitness for a particular purpose, merchantability and non-infringement of proprietary or third party rights. The company and its suppliers make no warranties about the accuracy, reliability, completeness, or timeliness of the material, services, text, graphics, and links.
The company does not warrant that the website will operate error-free or that this website or its server are free of computer viruses or other harmful items. If your use of the website or the material results in the need for servicing or replacing equipment or data, the company is not responsible for those costs.
If the material on the website is provided by third parties and the company shall not be held responsible for any such third party material.
Section 3. Limitation of Liability / Disclaimer of Damages
In no event shall the company or its suppliers be liable to any user or any third party for any damages whatsoever (including, without limitation, direct, indirect, incidental, consequential, special, exemplary or lost profits) resulting from the use or inability to use the website or to make purchases, or the material, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages.
Section 4. Copyright Infringement and Copyright Agent
The Company may, in appropriate circumstances and at its discretion, remove, or disable access to, material on the website that infringes on the rights of others. If you believe that your work has been used on the website in a manner that constitutes copyright infringement, please provide us with a written notice (e-mail is sufficient) that includes the following information: an electronic or physical signature of a person authorised to act on behalf of the owner of the exclusive right that is allegedly infringed; identification of the copyrighted work claimed to have been infringed; a description of where the material that you claim is infringing is located on the website; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law; a statement by you, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on the copyright owner’s behalf. The Company’s Copyright Agent for notice of claims of copyright infringement on the website is contactable via e-mail at support @ eastsidebutchers.com.
Section 5. Links to Other Sites
If the website contains links to third party websites that are maintained by others. These links are provided solely as a convenience to you and not as an endorsement by the Company of the contents on such third-party websites. The Company is not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third-party websites. If you decide to access linked third-party websites, you do so at your own risk.
Section 6. Indemnity
You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of the Material (including Software) or your breach of the terms of this Agreement. The Company shall provide notice to you promptly of any such claim, suit, or proceeding and shall reasonably assist you, at your expense, in defending any such claim, suit or proceeding.
Section 7. General
The Company makes no claims that the Materials are appropriate for any particular purpose or audience, or that they may be downloaded outside of Singapore. Access to the Materials may not be legal by certain persons or in certain countries. If you access the website from outside of the Singapore, you are responsible for compliance with the laws of your jurisdiction. This Company is headquartered in Singapore. All legal issues arising from or related to the use of the website shall be construed in accordance with and determined by the laws of Singapore. By using this website, you agree that the exclusive forum for the bringing of any claims or causes of action arising out of or relating to your use of this website is in Singapore. You hereby accept and submit to the jurisdiction of such court in any such proceeding or action, and irrevocably waive, to the fullest extent permitted by law, any objection which you may now or hereafter have to the laying of the venue of any such action or proceeding brought in such a court and any claim that any such action or proceeding brought in such a court has been brought in an inconvenient forum. If any provision of this Agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term. Except as expressly provided in a particular “Legal Notice” for Software or material on particular web pages, this Agreement constitutes the entire Agreement between you and the Company with respect to the use of website. Any changes to this Agreement must be made in writing, signed by an authorized representative of the Company.
CONDITIONS OF PURCHASE
All the products sold by East Side Butchers through this site/catalogue are sold subject to these Terms and Conditions. By submitting your order for processing by East Side Butchers, you confirm and affirm that you have read, understood and agree to the Terms and Conditions.
Customers may place their order via:-
- This web site’s ordering system: Eastsidebutchers.com
We will make every effort to ensure that the prices, details and sizes of Products detailed by East Side Butchers are correct but We reserve the right to vary the price and other details of the Products without notice.
Although we take care in stating product prices, there may be cases where human errors will lead to a misrepresentation, as such, The Company reserves the right to charge correct prices. It will also not be held responsible for any mistakes in price or cost representation.
Discrepancies between the on-line bill/order price and the final bill may be due to out-of-stock products, substitutions, special offers, daily price changes and weighed items. The Company reserves the right to adjust the final bill after the on-line bill/order price is presented or conveyed to the Customer and such adjustments shall be marked on the final bill presented to the Customer at the time of delivery.
Payment for products ordered through EastSideButchers.com can be made by credit card online only
East Side Butchers will only deliver to mainland Singapore (including Sentosa). For details regarding Placement of Orders for Delivery and Delivery Charges, contact us for the latest information.
Variation/Cancellation of Order
The Customer may vary or cancel the order up to the point in time that We have not commenced processing the order and the Customer will not incur any cost in doing so.
Subject to the Customer’s consent, East Side Butchers may substitute a Product for another similar Product if the initial Product ordered by the Customer is unavailable.
If there is no prior consent from the customer for a substitution, no substitution shall be made.
Returns of Products/Refunds
East Side Butchers shall use its best efforts to ensure that orders are filled correctly. Any discrepancies shall be dealt with in the following manner:
(a) if any Product proves to have been delivered in a damaged condition, or if the Product proves to be out of date, or if a Product which was ordered and invoiced is not included in the delivery, or if the wrong Product is delivered, We shall either refund to the Customer the value of that Product, or replace the Product.
(b) if any Product which was not included in the Customer’s order is delivered to the Customer by mistake, We reserves the right to collect the wrong Product. Refunds shall be made by way of cheque payment which shall be mailed to the Customer.
Purging of Information/data
East Side Butchers shall at its on discretion, may decide to clean-up its database. Therefore member’s past orders may be purged after 01 year.
We will maintain the privacy of your information using technology and will adhere to policies that prevent unauthorized use of your personal information.
When making enquiries, we may keep your email address for our future reference. When registering as a customer, we keep a copy of your contact and delivery details on our server. When making payment via credit card, we keep a record of its details to process payment.
In addition to the information we collect directly from you, we also monitor and track usage of our website, viewing and traffic patterns, customer behavior, and other similar information. We compile this information into a statistical aggregate and use this information for internal business and administrative purposes which includes improving our website, our product and service offerings, our operations, and our customer service.
We also might use your personal information from time to time to send you notices about special offers, new services, e-newsletters, promotions, and other similar information.
We will not reveal customer information to any external organization unless we are required by law. In addition, we only permit authorized employees, who are trained in the proper handling of customer information, to have access to that information.
We are committed to protecting your privacy. We use the information we collect on the site to enhance our services. We do not sell, trade or rent your personal information to others.
If you have further questions regarding our policies, please contact us.